PayPal’s Purchase Protection program does not entitle you to coverage for the return shipping costs that you may incur. IMPORTANT: You may be required to return the item to the seller or other party we specify as part of the settlement of your claim. PayPal’s original determination is considered final, but you may be able to file an appeal of the decision with PayPal if you have new or compelling information not available at the time of the original determination or you believe there was an error in the decision-making process. PayPal determines, in its sole discretion, whether your claim is eligible for the Purchase Protection program based on the eligibility requirements, any information or documentation provided during the resolution process, or any other information PayPal deems relevant and appropriate under the circumstances. When applicable, PayPal’s Purchase Protection program may result in coverage for the full purchase price of the item plus the original shipping costs you paid, if any. When you buy something from a seller who accepts PayPal, you may be eligible for a refund under PayPal’s Purchase Protection program, which terms and conditions are set forth herein and form part of the user agreement.
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